Avaya is a global leader in digital communications software, services and devices for businesses of all sizes. Their open, intelligent and customizable solutions for contact centers and unified communications offer the flexibility of Cloud, on-premises and hybrid deployments.
Avaya shapes intelligent connections and creates seamless communication experiences for our customers, and their customers. Our professional planning, support and management services teams help optimize solutions, for highly reliable and efficient deployments.
Build Loyalty and Value with Every Experience
Give customers a smart, positive experience every time and you’ll win a lifetime of loyalty. With Avaya Intelligent Xperiences Contact Center, we can help you do exactly that. Customers can choose fast and efficient self-service on the channels they prefer, with an agent available to help as needed. It’s always seamless and context-driven. And your agents can stay in sync and keep pace with customer expectations. With a consolidated view of relevant information, they can exceed expectations and reach great outcomes, faster.
As you gain a deeper understanding of customer needs, your teams become more efficient and effective. Avaya is the leader in Contact Center Solutions and can deliver it the way you need it:
in the cloud—public, private, or hybrid—or on your premises. 